Lance Cross

online Member

My Business Performance

Workplace culture specialist, helping owner managers to create more successful businesses, more effective teams and employees who really care about the business, each other and customers.

A bit about me...

I help growing businesses.  Some of my clients refer to me as their business guru.  I am a Director of the Employee Owned Trust of a structural engineering practice.  I deliver management and personal skills training, as well as consulting in strategy, Investors in People and change.  I also facilitate team events.  My small business clients often use me to help resolve the difficulties they have with relationships between people by guiding them through the awkward conversations they need to have.

At school and university I specialised in languages.  I have twenty years of experience in training, general management, network development, customer service, Investors in People and continuous improvement.  I have a large kitbag of tools and techniques which I use to help my clients improve their business results.

I have built up an extensive network of contacts for the sharing of learning and expertise across the South West.  My main passion is training people to help themselves and their colleagues to achieve better business performance.