When you delegate your social media, blogs and website content entirely to AI, what are you communicating? That your voice isn't worth your time? That connecting with customers is just another box to tick? That authenticity is...

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2025 is a year of anniversaries, 11 years of Selling Service, 25 years of music writing and 30 years with M.E. On my list of blogs to write for a while has been “business lessons from having M.E.” The last couple of...

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As my 11th business birthday has crossed over with the Eurovision Song Contest this year, I found myself remembering the Johnny Logan song from 1980, “What’s Another Year?” After re-reading my earlier birthday...

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I may have mentioned before that in another part of the forest I have an online CD shop, selling mainly on the Discogs platform and at record fairs. One of the things that continues to puzzle me is the confusion between price and...

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I originally wrote this piece back in 2017. It keeps cropping up, mostly thanks to Angela Fumpson who reminds me of it often. I thought I would dust it off and add some new thoughts which also introduces a new word…Mentor. The...

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I’ve been looking around for stats about business lifespans in the UK. According to the FSB it seems that there are 3.1 million sole traders, out of a total of 5.6 million small businesses. After a bit more rummaging around the...

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